Arsenal

The Best Ship is Ownership

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We are overdue for an Arsenal related post, aren’t we? Don’t worry there will be a nugget here for you non-soccer loving people as well, I promise!

Last week, Arsenal had quite the game against our local rivals, Chelsea. We were playing away in a hostile environment and got off to a pretty miserable start. With more than 2/3 of the game left to play, we were down a man and down a goal away from home.

To say things were looking dire would’ve been quite the understatement.

Down a central defender, the vast majority of coaches would have taken off an attacking player and brought on another defender from their bench. And this is exactly what it looked like new Arsenal coach, Mikel Arteta was doing. He readied defender Rob Holding to come on, before deciding against making the switch at the last second. Instead, he asked midfielder Granit Xhaka to slot in at the unfamiliar left center-back role.

This was a strange decision but it paid dividends.

Gabriel Martinelli scored a fantastic goal to get the Gunners back in the game and Arsenal would come back once again to tie the game 2-2 through a superb finish from the captain on the night, Hector Bellerin.

Down a man away from home, a comeback draw feels a lot like a win and fans everywhere were happy with how the team responded to the adverse circumstances they faced.

Asked after the game about his curious decision not to bring on another defender, Arteta told the media that:

“I was thinking about that and said ‘I don’t want to send that message’ to the team and we decided to keep us as we were, give them a chance and I wanted to see how they could respond to that. Don’t make the response for them because I asked them to be accountable for what they do and I didn’t want to make a decision not to let them decide for themselves. It was a great response from them.”

Ever since Arteta took over the team mid-season he has preached a consistent message of accountability.

Of taking ownership of your actions and those of your teammates.

I loved what he did here. Instead of making the easy choice, he left it up to the players to step up and be accountable for their actions. I believe that if you give people an opportunity to rise to the occasion, they won’t disappoint and this Arsenal game was a perfect embodiment of that. While it is still early days, the reaction from the players to their new manager has been fantastic and I think it comes down to that same message of accountability and ownership.

I think this idea of ‘ownership’ is critically important. Ownership leads to the best decisions and the best outcomes. It is turning around Arsenal’s season and I believe it has the potential to change the course of our lives as well.

How Ownership Changes Us

Ownership changes things. Even a small amount of ownership is an extremely powerful motivator. If you own stock in a company you are more likely to buy their goods and products. Ownership gives you a stake in something’s outcome. It gives you an upside in something’s success.

It aligns incentives.

That is why companies give out equity. An actual stake in a company has a totally outsized effect on how people act. A not-so-secret-secret of the startup world is that, for everyone but the earliest employees, equity in a startup will likely not lead to life-changing amounts of money. Even with this being the case, equity still serves as a powerful motivator to do your best, because at the end of the day YOU are one of the owners. When you are an owner, even a small one, at some level you are working for yourself.

Therein lies the rub if you are early in your career.

For most junior folks at companies, they don’t have ownership. Real or imagined.

Sans ownership, the incentive structure is “work hard and you’ll get rewarded by not being fired and, depending on the company, you may have access to some sort of career progression.”

Raise your hand if incentives like that make you want to jump out of bed and run through a brick wall to do everything you can for your employer.

Didn’t think so.

So what are you to do if you don’t have ownership?

Two ideas:

Phantom Incentive Structures

If you don’t have ownership, but you want it, the best way to get ownership is to act like you already have it. A little confusing, but think about it this way:

If we accept that people who have ownership have the most incentive alignment, and therefore will generally exhibit the most desirable behavior, then the solution is to simply act AS IF you have ownership and suddenly you will have the most desirable behavior for a team, company, or project.

It doesn’t have to be actual ownership in something. Just ask Mikel Arteta.

I call this phenomenon ‘Phantom Incentive Structures’. They are incentive structures that only exist because we will them into existence. There are obviously limits with this sort of thing, but my guess is that you will find that the limit to how far you can will yourself to do something is a lot further than you’d imagine.

Build your personal brand. Build your intellectual assets. Build a flourishing network. These days those things matter a lot more than what is on your resume.

The best way to become an owner is to act is if you already are one.

Act like your incentives are properly aligned and you will stand out from the pack as the person who has the best chance of getting that actual alignment.

Taking the Jump

If all else fails, don’t be afraid to take the jump. The best way to build wealth is, and will always be, having some sort of ownership. Otherwise, you are just renting out your most precious resource, time. There is nothing wrong with doing work that you don’t have ownership in, but if your aim is wealth creation and to reach your highest potential, it is going to be a very hard and slow road without some form of ownership.

If there is no pathway to getting ownership over what you are doing why stick around? If a company doesn’t want to invest in you, why should you owe them loyalty?

I know far too many smart, hard-working, ambitious people stuck in dead-end jobs because they are simply afraid of taking that jump. They are comfortable and the idea of leaving a “just ok” job in search of a great one is scary.

Believe me I get it.

But in my experience, people far overweight career risk. Especially if you are young. We act as if every job is the end-all-be-all but the reality is that most of us will have many jobs throughout our career. I also think people don’t appreciate just how much an entrepreneurial skillset is appreciated in the corporate environment.

People think that if they leave the corporate life behind to blaze their own trail and it doesn’t work out, they will have to come slinking back to their old positions. The reality couldn’t be further from the truth. Big companies place incredible value on people who have gone out and tried to make something happen for themselves even if it doesn’t succeed. Most corporations are starved of innovative self-starters and the fact that you went out and tried something means you have this skill set that they perpetually seem unable to build in-house.

The reality is, if you take the jump and it doesn’t work out, the likelihood is that you actually would come back to at least where you would have been anyways if you had just stayed and tried to climb the latter the “old-fashioned way”.

For a young, driven, ambitious person entrepreneurial pursuits basically have zero downside. You learn more and you become a much, much more valuable asset to any other company down the road. Now all of this calculus can change based on an individual’s life circumstances, but I still think the idea that people overweight career risk is a truism no matter where you are in life.

Ownership is crucially important.

It is what achieves the best results for companies and it is what achieves the best results for individuals.

If you don’t have ownership, act like you do. That is the best way to get some skin in the game.

If that doesn’t work, start your own thing. No one can stand in the way of you getting ownership in something you start.

Don’t be too afraid of career risk. The real risk isn’t taking a chance and better on yourself.

The real risk is waking up in 20 years with the regret of never doing so.


What it means to end

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How you finish matters. A lot.

You can destroy years of goodwill in a matter of seconds if you are careless about how you leave a job or an engagement. I was given a stark reminder of this recently through Arsenal’s recent outgoing transfers.

Two transfers in particular beautifully illustrate the importance of finishing the race well.

Our long-time captain and a key player of 9 years, Laurent Koscielny, just completed a transfer to Bordeaux in France’s Ligue 1. He was an invaluable member of the squad and an absolute key to all of the success we have had during his time here.

Carl Jenkinson, a perennial back-up who has played few games for Arsenal and spent recent seasons either injured, on loan, or riding the bench, just completed a transfer to Nottingham Forrest in the English Second Division.

On face value, one would assume that Koscielny would be thanked for his long years of exemplary service and that Jenko’s time at Arsenal would end with the lack of fanfare befitting a player who never was quite good enough to make an impact.

This assumption could not be further from the truth and it is all down to the way they ended their time.

Carl ended his time at Arsenal with this. Koscielny ended his time with this. And this. And this.

For 99% of his time at Arsenal, Koscielny was beloved. The way he left will, unfortunately, have a disproportionate effect on how he is remembered.

Jenkinson never really made a meaningful impact on the team. But he will be remembered as a humble, team player who gave everything his all and always did right by the club and his teammates.

Impact on the team aside, I think these two transfers do a great job of emphasizing the importance of finishing well.

How you finish matters. A lot.

Let it be Fear

The world recently got an example of the importance of finishing well that you may be more familiar with.

The final season of Game of Thrones was decried as a monumental failure almost universally by fans. Just look at the average episode ratings from season to season.

Look. You will never be able to please everyone. The show was always going to struggle to live up to the massive hype that surrounded it. But I struggle to think of another example of a show that has had so much excitement and hype around it that fell on its face so spectacularly.

I think if people are being honest, the vast majority of their criticism is centered around how things were executed instead of the bullet points of what actually transpired. Danny going crazy and Bran winning the throne could have been done in a way that felt genuine and impactful (the butchering of Jaime’s storyline however was completely unforgivable). Instead, this season was rushed and the decision to abbreviate it only exacerbated what would have been a monumental task no matter what. This led to a cascade of failures and viewers couldn’t help but feel the whiplash.

Finishing is important. How you finish is what will be remembered. Will Game of Thrones be remembered for being one of the most impactful shows of the last two decades. Sure. But more than anything its memory will be colored by its lackluster ending.

Finishing has always been a strength of mine. Unfortunately, that strength has been developed out of absolute and self-inflicted necessity. I have a nasty habit of starting myself out in a hole and being forced to agonizingly claw my way out. In college and high school, my final semester was my strongest academically. When my friends were chilling out and kicking back, I was hitting the books and taking an inflated course load. I had to do this because my first semesters were my weakest. I pretty much trended directly up every single semester. I made it work, but it definitely was learning the hard way.

It’s a weakness of mine that I am constantly working on.

My strategy is to start with the end in mind. Don’t start a new project of freshman year thinking you have all the time in the world.

Time moves quickly.

Visualize the end and work backward to figure out what you need to do at each stage along the way to reach your goals.

Because believe me, it is a lot easier to start well and maintain your momentum, then it is to begin in a hole and be forced to finish in a frenzy.

And whatever you do.

Don’t ever pull a Game of Thrones.


Sports, Startups, and the Competition Trap

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It has been an interesting week from a sporting perspective. A week that has made me reflect on my relationship with sport and with sport’s relationship with life.

Now I am a big sports fan in general, but my one true sports love has, and will always be, Arsenal FC. My dad was an Arsenal fan ever since he was a kid and I had little say in the matter with some of my earliest ever memories involving watching Arsenal games with my dad. To anyone who knows soccer, you will know what a long, strange journey being an Arsenal fan so often is. This week has been no exception.

It started last Sunday with a painful tie at home against Brighton. This was a horrible result which sealed our fate to finish 5th in the table and miss out on a coveted top-4 spot and automatic entrance into next year’s Champions League.

But not all hope was lost! On Thursday we played Valencia in the second leg of the Europa League semi-final, winning 4-2 and booking our ticket to the Europa League final at the end of the month. Besides being Arsenal’s opportunity to win our first European trophy in 25 years, the game also represents another chance to get into next year’s Champions League, with the Europa League victor always being granted automatic access.

Today, we won out 3-1 away to Burnley in a game that contained little significance other than helping our star striker, Pierre-Emerick Aubameyang, get the goals necessary to win this year’s Golden Boot trophy (awarded to the league’s top goalscorer).

The rollercoaster week did not end there. This is just covering Arsenal’s exploits on the field! If you are any sort of sports fan at all you will have likely heard of Liverpool and Tottenham’s exploits in the Champions League this past week. Both teams came from huge holes to win their respective semi-finals in spectacular fashion. Their fans and the sports world at large were jubilant. I was crushed. You see Liverpool and Tottenham are two of Arsenal’s fiercest rivals. Especially Tottenham.

And I just could not stand to see them win and their fans happy. It ate me up inside.

Now I am not overly proud of this negative mindset, but rooting against your rivals is a fundamental part of sports. It underlines a certain masochism that comes along with being a sports fan.

You are really only happy when your team wins and, by definition, most teams won’t win trophies each year. So you are setting yourself up for failure right off the bat. Even if you look at the teams who win all the time, expectations are so incredibly high that fans are still miserable when Real Madrid only wins one trophy in a year!

Now I love sports and that isn’t going to change. But being miserable at other people’s happiness was somewhat of a wake up call for me. That is just not how I want to go through life. I think there is a way to be a sports fan without the negativity. Focus on enjoying your team’s journey. The highs and the lows. Try not to focus too much on what everyone else is doing.

And remember, the most beautiful part of sports is that there is always next year.

This competition trap is not unique to sports. It is all too common in everyday life and business. We are so focused on what other people have we don’t appreciate what we have. We look at the 10% of peoples’ lives that they share on Instagram, we assume they live like that all the time, and then we compare it to the 100% of our lives that we are familiar with and can’t help but to feel like we don’t measure up.

Comparison is the death to joy.

Focusing on what other people have will only ever bring you negativity. Either you will be envious of what others have or you will look down on them for not having as much as you.

I think this phenomenon exists in businesses too.

All too often I think businesses get so wrapped up in competition with one another that they forget about the things that made them great in the first place.

Startups are especially susceptible to this. Too often entrepreneurs get overly wrapped up in their competition when that is really an issue for another day. Your competition is not going to matter if you are unable to create a product that solves a fundamental need for your customers. Entrepreneurs, leave competition until you find yourself in a more mature competitive market. No business was ever successful by focusing on what everyone else was doing.

Comparison is natural, but you will lose your way if you give your competitors too much of your attention.

Instead, focus on being the best that you can be. In life and in business.

Focus on the journey, not the destination.

And remember.

There is always next season.